General Questions

In order to submit a request for clinical trial data, please follow the steps below:

  • Log in to the system with your user credentials
  • Select New Request from the left navigation panel
  • Complete the Data Request form and submit the request
Note: You will be required to complete all entries of the form, which will take approximately 15-30 minutes. Please compile all required information before you begin. All information must be completed before you can submit. If you have any questions, please contact datasharing@biogen.com. If you have any technical difficulties, please contact cssd@biogen.com.

Select the "Register" button from the login screen and complete the fields. Once you register, you will be able to submit and view your Data Requests. Note that there is a password requirement of:

  • Minimum 8 characters
  • Must include at least 1 uppercase, 1 lowercase, 1 numeric, and 1 symbol character
Once a data request is submitted, it will display under "My Requests". To edit, select "My Requests" from the left navigation panel and click on the pencil icon next to the request you want to edit. The Edit Request form will display with previously submitted data. You will be able to update/add data and resubmit.
There are two ways to upload multiple attachments to a request. The first is to add all relevant documents to a zip file and upload the zip file as one attachment. The second is to add additional attachments after the initial submission of the request. Once a data request is submitted, it will display under "My Requests". To edit, select "My Requests" from the left navigation panel and click on the pencil icon next to the request you want to edit. The Edit Request form will display where you can add additional attachments and resubmit.
You will receive an e-mail (to the email account you specified in your profile) stating that a message has been received. To view messages, log in to the system and view your message by selecting the envelope icon from the "My Requests" page.
To view request status, click on "My Requests" in the left navigation panel. The "Status" column will display the status for each request you submitted.
An initial status update of the request will take approximately two (2) business days after the request's submission date. You will be notified of the outcome of your request in approximately thirty (30) business days.
Click on "My Requests" in the left navigation panel and send a message stating the reason for cancelling the request.
To submit a change in the Research Team, click on ‘My Requests’ in the left navigation panel, edit the request and send a message of the change with the new Research Team member’s information.
If you have trouble submitting a request through the Biogen Data Request Portal, please send an email describing the issue and include a screen shot of your error to CSSD@biogen.com. If you have a general question, please email DataSharing@Biogen.com. Inquiries around status and progress of your data request must be managed via the Data Request.